Refund and Returns Policy

At Lmfrigmag, we strive to ensure you are satisfied with your purchase of our fridge magnets. This Refund and Returns Policy outlines our guidelines for returns, exchanges, and refunds, designed to be transparent and fair for all our customers. If you have any questions or need assistance with a return or refund, please contact us at support@lmfrigmag.us or visit our website www.lmfrigmag.us.

We offer free shipping on all orders of our fridge magnets, with no additional costs for delivery. Our order processing time is 1 to 3 business days after payment confirmation, and the estimated delivery time is 7 to 15 days. Please note that these timelines are estimates, and occasional delays may occur due to unforeseen circumstances beyond our control.

You may return any unused, undamaged fridge magnets within 30 days of receiving your order for a full refund or exchange. To be eligible for a return, the product must be in its original condition, with no scratches, dents, or signs of use. We reserve the right to refuse returns that do not meet these criteria, as we aim to maintain the quality of our products for all customers.

To initiate a return, please contact us via support@lmfrigmag.us or our website to request a return authorization. Please include your order number and a brief explanation of why you are returning the item. Once your return is authorized, we will provide you with instructions on how to send the fridge magnets back to us. Please note that you are responsible for the shipping cost of returning the item, unless the return is due to a defect or error on our part.

Upon receiving your returned fridge magnets, our team will inspect the item to ensure it meets the return eligibility criteria. We process all return requests within 7 business days of receiving the returned item. If the return is approved, we will issue a full refund to your original payment method, or process an exchange for a different fridge magnet of your choice, based on availability.

Refunds may take a few business days to reflect in your account, depending on your payment provider’s processing times. If your return is due to a defective or incorrect item, we will cover the cost of return shipping and issue a full refund or send a replacement at no additional cost to you. Please provide photos of the defective or incorrect item when initiating the return to help us resolve the issue quickly.

We do not offer refunds or returns for custom or personalized fridge magnets, unless they are defective or incorrect. If you have any questions about whether your purchase is eligible for return, please contact us before initiating the return process. Our team is always ready to assist you and ensure a smooth return or refund experience.

At Lmfrigmag, we value your trust and satisfaction. We aim to make our refund and returns process as straightforward as possible, and we appreciate your understanding of our policies. If you have any other concerns or questions, please do not hesitate to reach out via our email or website. Thank you for choosing Lmfrigmag.